Privacy Policy

We collect information necessary to provide our services:

• Account information: Organization name, email address, password, and optional logo when you register.
• Organization data: Details you provide about your organization, including verification documents submitted for issuer verification.
• Certificate data: Recipient names, certificate titles, issue dates, expiry dates, and any custom fields you choose to include on certificates.
• Usage data: Log data, IP addresses, browser type, device information, and pages visited to help us improve the platform.
• Payment information: When you upgrade your plan, Razorpay processes your payment details. We do not store full card numbers or banking credentials on our servers.

• To provide, operate, and maintain the Certyfy platform.
• To process and record certificate issuance and verification requests.
• To manage plan access, billing, and renewals through Razorpay.
• To verify organization identities and prevent fraudulent certificate issuance.
• To communicate with you about your account, security alerts, and service updates.
• To analyze usage patterns and improve platform performance and user experience.
• To comply with legal obligations and enforce our Terms & Conditions.

Certificates issued through Certyfy are designed for public verification. This means:

• Anyone with the certificate ID or QR code can verify its authenticity on our platform.
• Public verification pages display the certificate details, issuer organization name, issue date, and verification status.
• We do not display recipient contact information, internal notes, or non-public fields on verification pages unless explicitly configured by the issuer.
• Revoked or expired certificates display their revoked status to prevent misuse.

Certyfy uses cookies and similar technologies to:

• Maintain your session and authentication state.
• Remember your preferences and settings.
• Analyze traffic and usage patterns through privacy-respecting analytics.

You can control cookie settings through your browser. Disabling cookies may affect platform functionality, particularly authentication features.

We use analytics tools to understand how users interact with Certyfy. This data is aggregated and anonymized where possible. We do not sell your personal data to third parties for advertising purposes.

Certyfy integrates with Razorpay for payment processing. When you make a payment:

• Your payment details are collected and processed directly by Razorpay.
• We receive transaction IDs, payment status, and plan access period details from Razorpay.
• We do not store complete card numbers or bank account details.
• Razorpay's privacy policy governs their handling of your payment data.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit using TLS/SSL.
• Secure database infrastructure with access controls and audit logging.
• Regular security assessments and vulnerability monitoring.
• Role-based access controls to limit internal data access.

While we take reasonable precautions, no internet-based service can be completely secure. You are responsible for maintaining the confidentiality of your account credentials.

We retain your data for as long as your account is active or as needed to provide services. Certificate verification records are retained indefinitely to preserve the integrity of verification history, even after an organization's plan expires. Account and organization data can be deleted upon request subject to legal retention requirements.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@certyfy.in.

Certyfy uses trusted third-party providers for hosting, payment processing, email delivery, and analytics. These providers have access only to the data necessary to perform their services and are bound by contractual obligations to protect your data.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform. Continued use of Certyfy after changes constitutes acceptance of the updated policy.

Certyfy is a product operated and managed by CodingAI Technologies. For legal, billing, or support inquiries, contact us at: support@certyfy.in.

Founder / Owner: Lokamanya Siva Manohar Rampilla

If you have questions about this Privacy Policy or our data practices, please contact us at: support@certyfy.in